Hacking in Celcom – customers’ information in danger

Hello semua! To all muslim brothers and sisters, selamat berpuasa!

It’s been a while since we wrote in this blog. A lot of things have happened at our favorite Telco during that time and we thought we keep all our loyal followers informed of the developments. Which favorite Telco?? Celcom lah!!

Ada banyak updates yang kita dapat setakat ni, but this week we shall only talk about one first. Below is one of the updates we got from the people who are working there..

Apparently ever since Celcom Chairman, TS Jamaluddin appointed his favorite retired German, Michael Kuehner to replace DS Shazali as the CEO of Celcom, things have just gotten worse day by day. As all agreed, the current CEO of Celcom is a very egoistic and pretentious human being, and is slowly running down the company to the ground. “Keep it simple”, transparency etc. are his buzz words. But that’s all they are. Buzz words!! A man lacking in sincerity to his employees is now taking the next steps – cheat and lie to the Celcom’s customers.

You must be wondering what we are talking about.. right? Well sebenarnya, about a month or so ago, Celcom’s customer database became a victim of a cyber attack. The entire database was hacked by multiple parties and millions of customer data was stolen!! Name, address, IC number, credit card number and many other information are now in the hands of someone who can use it to steal anything they want using these information. Gila kan?

Chairman Celcom Tan Sri Jamaluddin

But what does Kuehner and Tan Sri Jamaluddin do when this was discovered? They lied and hid the truth from the millions of Celcom subscribers… who are now in jeopardy. This was a conscious decision by both of them in the hope that no one discovers the truth!! What kind of leaders are these guys??? They all willing to put millions of their subscribers at risk just to protect their asses.

The responsible thing to do would have been to inform the subscribers immediately so that the people can take preventive actions to protect themselves. Where is the transparency that both these 2 guys talk about to their employees? Kalau tak boleh jadi honest, macamana employees nak look up to them? Is this the mat salleh philosophy where they think Malaysians are stupid? Why does Jamaluddin surround himself with these useless mat sallehs, pay them millions, so that they can just carry his bag and whisper everyday that he is a great man? Is his ego so big that he is even willing to ignore the security and safety of his customers?? Why is Khazanah who has responsibility to the Malaysian people allowing this happen? Shocking!!

With these behaviors, no wonder Azri Yahaya, the womanizing CIO, is still walking around proudly. Birds of a kind will always flock together.

Major shake up is imminent in Telekom Malaysia?

Received from the comment section a few days ago:

There will be a potential big movement in the telecoms market for the next few weeks. Major shake up is imminent. Telekom CEO is nearing the end of his contract and the jostling among the wannabes is getting frantic. The government is keen on bringing DS Shazalli to head TM, but there are a few smart alecks who are close friends to the Minister trying to outmaneuver and hijack the appointment. There are also people who are trying to position themselves to fill the many potential top management vacancies in TM when their own position are shaky and untenable. All are waiting for the right moment.

  1. One such fella is Razali Ismail from Celcom. He served as employee since 2007 and was the Head of Fraud & Facilities Service. In Celcom he is known as DS Shazalli’s pet, and known to be doing all the wrong things under the guise of having the protection by the latter.

  2. Also well known to be shouting at his staff and generally everyone else who tries to deter his ‘movement’, ie. trying to stop him from pursuing his pet projects. He also made a lot of fortune from the current Menara Celcom which is being constructed in PJ as we speak. So much so, there are a lot of design need to be ‘adjusted’ by the current management.

  3. He was investigated since last October 2016 for his wrong conduct. Axiata auditors even made a reference for his ‘tingkah laku’.

  4. He sought amnesty and pity from DS Shazalli for his wrong doings. Worse is, he has been spreading rumours that he is being protected by Shazalli on so many occasions, even to the point of commenting on the latter’s personal matters.

  5. It is sad that Shazalli had wrongly put his trust on this person.  Subsequently, even the new management of Celcom had terminated him due to his recent misconduct.

  6. As the result, Razali Ismail is now spreading rumours that he will be joining TM just because DS Shazalli has been nominated to the post of its CEO.

  7. Razali is known for his antics, on the outside he looks like a shy person but in reality he is A BULLY.

  8. Dear DS Shazalli, please don’t take or choose this type of candidate who can spoil your own reputation. There are many ‘Razalis’ out there gunning for your ‘dirty linen’ but choosing this Razali to be in your new turf will not going to help you in any bit.

  9. This Razali should have been reprimanded long time ago since his power trip days. It is hoped that DS Shazalli can see his true colours otherwise he will be sleeping with the devil.

 

Is this true about TM CEO will not be extended and Shazalli will be installed as the next TM head? Judging from his performance in Celcom for the past two decades, this could be a master stroke in terms of alleviating TM to the next level. As for this Razali Ismail person, well rotten apples should just stay rotten and tucked away for good.

Looks decent but looks might be deceiving

Possible Big Retrenchment in Celcom?!

Just heard this latest news from Celcom which happened about a month ago.

Thought things would have been calmer in Celcom, however we were informed today about another shocker, that they are planning to do a little bit of downsizing, where dozens of upper management staff will be laid off soon!

Somebody did a checking and it’s true, they have checked in Jobstreet several positions have already been advertised, some with the incumbent still working in the current position!

For example, the position of Chief Corporate Officer…

image1-10
image3-8

image2-8

Sedih tak?

The current Chief Corporate Officer is a lady known as Zuraidah. She also didn’t know her position was being advertised in Jobstreet. What a cheeky way to push people out, Celcom.

Must be some German culture being imported into this GLC.

She is not the only victim… it is confirmed that approximately 30 senior positions have also been posted. Why is this happening? Celcom is trapped in a sinkhole ever since they appointed the German as its CEO. It is incumbent upon the board and the Chairman to take the blame.

It is learned that the staff are not happy, especially after they had their last town hall meeting in December.

Rumours has it that Salleh Keruak was also not happy and shocked after the decision to retrench about 30+ senior staff was made known to him. The job postings in Jobstreet were immediately removed. People have said before that the appointment of Kuehner will not be good for Celcom and the introduction of his M7 gang into the foray will only spell disaster.

So what’s next?
Stay tune!
angry-maxis

Celcom, Maxis, Digi, etc cheating state governments?

Perak and Penang to dismantle thousands of telco towers

IPOH: The Perak government is to dismantle all illegally erected telecommunications towers and those for which the annual permits have not been paid.

Menteri Besar Zambry Abdul Kadir said today there were more than 2,800 such towers belonging to various telcos in the state.

“So far, we have only 1,400 legal telecommunications towers; the number of illegal towers is more than double that,” he told reporters after opening a telco infrastructure development workshop and seminar here.

Zambry said the reluctance of the telcos to pay the annual RM2,000 permit for every tower cost the state government RM20 million in revenue.

“All the states are imposing the same rule on permits but in Perak the telcos have cited all kinds of reasons, including operational costs, to refrain from paying up,” he said.

GEORGE TOWN: Penang has taken down “dozens” of illegal telco towers. State Local Government Committee chairman Chow Kon Yeow said this when commenting on a report that Perak had demolished 300 illegal towers.

Perak Menteri Besar Zambry Abdul Kadir had said there were more than 2,800 illegally built towers belonging to various telcos in the state. He said each tower must pay permit fees of RM2,000 a year, meaning the state was losing RM20 million in revenue every year.

Chow said out of the 930 telco towers in Penang, 137 had been found to be illegally built.

He said the owners of the illegal towers had been served 30-day notices, ordering them to dismantle their towers.

Chow said several dozen towers were removed upon requests by non-governmental organisations and residents.

“Before 2008, most telco structures in the state were illegal. They were not paying any sort of fees.

“When we took over the government, we conducted a legalisation exercise to ensure all were legal.

“The errant telco providers or owners of towers were dealt with swiftly. We have taken down dozens of telco towers for building illegal structures. Some owners have not paid up. They are operating against state guidelines for telco towers, which came into effect on Nov 20, 2009,” he told FMT.

What can we assume here? Telco companies in Malaysia are just snakes who would suck up their consumers dry and at the same time circumvent state laws by not paying their dues.

How many times have they disconnected your mobile line when you are late one day in paying your bills? Well, some of these telcos are several years late in paying their own bills!

Profiteering from your poor customers is one thing, but profiteering and cheating state governments is another whole new level.

http://www.freemalaysiatoday.com/category/nation/2017/01/23/perak-to-dismantle-2800-telco-towers/

http://www.freemalaysiatoday.com/category/nation/2017/01/25/nearly-150-illegal-telco-towers-in-penang-demolished/

Live Chat di Celcom

Antara banyak perkara yang staff Celcom tak suka pasal CEO baru Michael Kuehner dan management team baru dia (Azwan + Azmi etc), ada satu benda yang staff Celcom paling meluat:

Live Chat.

Berikut adalah feedback yang kami terima dari staff Celcom baru-baru ini:

Live chat ialah satu platform di mana semua peringkat masyarakat dalam Celcom boleh berinteraksi sama sendiri dan meluah apa yang disimpan dalam hati. Chat boleh dibuat secara anonymous, dan perbualan boleh dilihat oleh semua orang.

Benda ni diperkenalkan oleh Michael Kuehner. Ramai rasakan yang benda ni tak berfaedah. Ramai yang meluat pun. Kenapa M7 tak boleh dapatkan constructive criticism through private channels? Tak berapa lama benda ni berjalan, we already have several serious complaints from employees about being defamed in the live chat.

How can M7 allow employees to be humiliated?

Staff-staff Celcom rasa amat sakit hati dan bengang sebab live chat sekarang jadi medan menganiaya staff sendiri. Tapi mereka takut nak highlight pasal ni in the open. Nanti ada witch hunt.

Enough is enough lah. Sekarang Michael Kuehner sendiri takde kat Celcom. Balik kampung cuti Krismas. Siapa yang nak handle kalau ada krisis nanti?

Idea siapa pandai sangat nak buat live chat ni?

Kita hentikan dulu cerita setakat ini. Ada banyak lagi feedback kita dapat tapi kita simpan for another day.

Bawah ni adalah Live Chat yang kita ada terima:

untitled6

untitled3

untitled1

untitled2

untitled4

untitled5

Merry Christmas untuk semua warga Celcom! Aud Wiedersehen!

celcom-transformed

 

Telco services monitored by Communications Ministry

malaysia-telco

The market here needs another player to really give more options to consumers. U Mobile for instance, is just a small bit player a few years ago but they can still manage to earn over 1 billion ringgit in revenue just last year!

Imagine how many billions other players get!

Poor service by the telcos is partly due to less competition in the market, with only the Big 3 (DiGi, Maxis and Celcom) ruling the roost.

It is time the government give more operating licenses to new players. We hear they are queuing up but had their applications put on hold due to heavy lobbying by one of the telco bosses who has close relationship with the powers that be.

Anyhow, it is good that the Communications Ministry is keeping tabs on these telcos. At the end of the day, the consumers must win.

Communications Ministry monitors service charges by telco companies

KUALA LUMPUR, — The Communications and Multimedia Ministry (KKMM) will constantly monitor the service charges imposed by telecommunication companies to ensure that they are fair and reasonable.

The ministry said monitoring for the last few years showed that the charges for telecommunication services in the country were increasingly reduced.

“This is due to the strong competition among the country’s telecommunication companies,” it said in a written reply to a question from Senator Tan Sri S. Nallakaruppan in the Dewan Negara here today.

Elaborating, the ministry, through the Malaysian Communications and Multimedia Commission (MCMC) and the telecommunication service providers were always looking for the best method to provide satisfactory services to the people.

Currently, the charges for the services were unregulated and relied on the  commercial planning by each provider.

Thus, it said the telecommunication companies were given the freedom to set the rates for mobile and broadband services to create healthy competition in giving quality services to suit the customers’ needs and affordability.

The competition that existed among the service providers had been proven to reduce the market price and benefitted the consumers.

The statement said the variety in charges was due to government’s measures to increase the competition, which would further reduce the charges and the services could be offered at an affordable rate. — Bernama

http://www.themalaymailonline.com/malaysia/article/communications-ministry-monitors-service-charges-by-telco-companies-senate#sthash.gIxaZtgU.dpuf